napolitano did tour the area yesterday with fema, promising resources. governor andrew cuomo of new york promising $100 million for relieve for these victims of hurricane sandy, and even this morning, announcing there will be a temporary deployment of gas trac trucks to help with the shortage. the residents are desperate and i'm joined by a staten island resident, good morning to you. >> good morning, how are you? >> reporter: tell me, what have you been dealing with? you are all fired up. >> what is going on, we are stuck on this avenue, and a lot of neighbors are and we have no electricity, no phones, no cell phones and we can't get in touch with fema. we tried to put on-line applications and most of us don't have internet access... >> reporter: you checked the internet and you said, i don't have internet. >> i don't have it and, i have been chasing fema and they told me to go to susan wagner and go down by the beach, here and now i found out, we are supposed to be here at 9 o'clock and now they are... >> reporter: you are chasing them around. what are